How To File a Claim
In most cases, we pay claims within 24 hours of receiving the required information, always treating your loved ones with utmost care, respect and consideration. We hope to make a difficult time just a little easier.
To report your claim by phone, call our service center at (855) 54-PAMANA [855-547-2626]
When you call, please have the following information on hand:
- Name of deceased
- The Policy Number(s)
- The date of death
Our service center will walk you through the claims process and answer any questions you may have. For most death claims, we’ll need a certified copy of the insured’s death certificate and the original policy. For most accidental death claims, we’ll also need any accident reports. If your situation requires any additional forms, we’ll fax or mail them to you, the beneficiary or the funeral home, for your convenience.
To report your claim by mail, fax or e-mail.
MAIL to: Pamana Funeral Expense Benefit, 330 Bullard Ave Clovis, CA 93612
FAX to: 1-800-683-5282
E-MAIL to: firstname.lastname@example.org
If you choose to report a claim using one of these methods, please be sure to complete the Claim Form in its entirety. Pay close attention to the beneficiary section — we may need to contact the beneficiary if we have any questions.
Want More Coverage?
We can help. Give us a call at (855) 54-PAMANA [855-547-2626]. We will take your information and have a Pamana Certified Associate in your area contact you within 24 hours.
How To Make Changes
Just print and complete the appropriate form below and return it to our office by fax or mail.
All forms are stored in PDF format. If you’re unable to open a form, download a free copy of Adobe Reader.
- Bank Account (English)
- Cuenta Bancaria (Espanol)
- Credit or Debit Card (English)
- Tarjeta Credito o Debito (Espanol)
- Your Name (English)
- Tu Nombre (Espanol)
- Your Beneficiary (English)
- Tu Beneficiario (Espanol)
- Transfer Policy Ownership (English)
- Obtain A Duplicate Policy (English)
- Obtener Una Politica Duplicada (Espanol)
- Reduce the Face Value (English)
- Reducir El Valdor Nominal (Espanol)
- Reduce the Policy/Premium (English)
- Reducir La Poliza/Prima (Espanol)
- Request an Irrevocable Assignment (English)
- Solicitar Una Cesion Irrevocable (Espanol)
Frequently Asked Questions
This is NOT insurance. Pamana offer Funeral Expense Benefits payable directly to the funeral home, cemetery and/or mortuary shipping company of your choice.
If you would like to update your contact information please give us a call at (855) 54-PAMANA [855-547-2626]
You may also email, fax or write to us at the information located in the Contact Us tab.
No. We are NOT insurance. All payouts go directly to funeral homes, cemeteries, mortuary transportation companies, legal/probate fee and any outstanding medical and/or debts.