How To File A Claim
In most cases, we pay claims within 24 hours of receiving the required information, always treating your loved ones with utmost care, respect, and consideration. We hope to make a difficult time a little easier.
To report your claim by phone, call our service center at (855) 54-PAMANA (855-547-2626)
When you call, please have the following information on hand:
- Name of the deceased.
- The policy number(s).
- The date of death.
Our service center will walk you through the claims process and answer any questions you may have. For most death claims, we’ll need a certified copy of the participant’s death certificate and the original policy. For most accidental death claims, we’ll also need any accident reports. If your situation requires any additional forms, we’ll fax or mail them to you, the beneficiary, or the funeral home, for your convenience.
To report your claim by mail, fax, or e-mail.
MAIL to: Pamana Funeral Expense Benefit, 2491 Alluvial Ave. Suite 170, Clovis, CA93611
FAX to: 1-800-683-5282
E-MAIL to: firstname.lastname@example.org
If you choose to report a claim using one of these methods, please be sure to complete the Claim Form in its entirety. Pay close attention to the beneficiary section — we may need to contact the beneficiary if we have any questions.