How To File A Claim

In most cases, we pay claims within 24 hours of receiving the required information, always treating your loved ones with utmost care, respect, and consideration. We hope to make a difficult time a little easier.

To report your claim by phone, call our service center at (855) 54-PAMANA (855-547-2626)

When you call, please have the following information on hand:

  • Name of the deceased.
  • The policy number(s).
  • The date of death.

Our service center will walk you through the claims process and answer any questions you may have. For most death claims, we’ll need a certified copy of the participant’s death certificate and the original policy. For most accidental death claims, we’ll also need any accident reports. If your situation requires any additional forms, we’ll fax or mail them to you, the beneficiary, or the funeral home, for your convenience.

To report your claim by mail, fax, or e-mail.

MAIL to: Pamana Funeral Expense Benefit, 2491 Alluvial Ave. Suite 170, Clovis, CA93611

FAX to: 1-800-683-5282

E-MAIL to:

If you choose to report a claim using one of these methods, please be sure to complete the Claim Form in its entirety. Pay close attention to the beneficiary section — we may need to contact the beneficiary if we have any questions.

Want More Coverage?

We can help. Give us a call at (855) 54-PAMANA (855-547-2626).
We will take your information and have a Pamana Certified Associate in your area contact you within 24 hours.

How To Make Changes

Just print and complete the appropriate form below and return it to our office by fax or mail.

All forms are stored in PDF format. If you’re unable to open a form, download a free copy of Adobe Reader.

  • Bank Account
  • Credit or Debit Card
  • Your Name
  • Your Beneficiary
  • Transfer Policy Ownership
  • Obtain A Duplicate Policy
  • Reduce the Face Value
  • Reduce the Policy/Premium
  • Request an Irrevocable Assignment

Frequently Asked Questions

This is NOT insurance. Pamana offer’s Funeral Expense Benefits payable directly to the funeral home, cemetery, and/or mortuary shipping company of your choice.

If you would like to update your contact information please give us a call at (855) 54-PAMANA [855-547-2626]

You may also email, fax or write to us at the information located in the Contact Us tab.

No. We are NOT insurance. All payouts go directly to funeral homes, cemeteries, mortuary transportation companies, legal/probate fee and any outstanding medical bills and/or debts.